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Entry and Basic-level Jobs in Nairobi, Kenya
25
jobs
AutoXpress Limited
Only on FuzuRetail Sales Executive
Nairobi, Kenya
Kenya Airways
Customer Excellence Center Agent
Nairobi, Kenya
CJ's Restaurant
Only on FuzuBarista
Nairobi, Kenya
CJ's Restaurant
Only on FuzuChef
Nairobi, Kenya
CJ's Restaurant
Only on FuzuHOSTESS
Nairobi, Kenya
CJ's Restaurant
Only on FuzuWaiter / Waitress
Nairobi, Kenya
Kompass solutions Ltd
Only on FuzuAssistant Business Development Cum Assistant Administrative
Nairobi, Kenya
I&M Bank
Workplace Banking - Intern
Nairobi, Kenya
Tetra Pak Limited
Customer Service Representative - Temporary
Nairobi, Kenya
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Sun King
Contact Center Executive
Nairobi, Kenya
Closing: May 31, 2024
15 days remainingPublished: Apr 6, 2024 (2 months ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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We are seeking a highly motivated and ambitious individual to join our team as a Retail Sales Executive for our retail stores.
Basic Function:
This position is responsible for welcoming retail customers (physical as well as telephone) to the store, offering exceptional customer service, responding to their enquiries, orienting them to the company products and providing information that helps them in making purchasing decisions.
Responsibilities
We are seeking a highly motivated and ambitious individual to join our team as a Retail Sales Executive for our retail stores.
Basic Function:
This position is responsible for welcoming retail customers (physical as well as telephone) to the store, offering exceptional customer service, responding to their enquiries, orienting them to the company products and providing information that helps them in making purchasing decisions.
Customer Service Excellence: Observe and learn best practices for providing exceptional customer service through interaction with customers, assisting sales advisors, and handling customer inquiries or complaints, ensuring their needs are addressed promptly and professionally.
Store Operations: Gain a comprehensive understanding of store operations, including cash handling, visual merchandising, and maintenance. Develop understanding on safety, security, and regulatory compliance standards.
Sales and Business Growth: Gain hands-on experience in driving sales and business growth. Collaborate with other team members to understand sales strategies, customer engagement techniques, and effective product promotion. Participate in analyzing sales data and identifying opportunities for improvement.
Product Knowledge: Develop and maintain a comprehensive understanding of the automotive products and accessories available at AutoXpress. Build expertise and understanding of product features, specifications, compatibility, and installation procedures to assist customers in making informed purchasing decisions.
Requirements:
Bachelor's degree.
2 years working experience in customer service.
Excellent communication and interpersonal skills.
Customer-focused mindset with a commitment to providing outstanding service.
Demonstrated problem-solving and analytical abilities.
Ability to work in a fast-paced and dynamic environment.
Flexibility to work evenings, weekends, and holidays as required.
If you are eager to kick-start your career in the automotive industry and are committed to providing exceptional customer experiences, apply now to join our team.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.